Please allow 7-10 days shipping time from Melbourne to your shipping address with Australia Post.
Please note we cannot guarantee pre-xmas deliveries from mid December.
We use Australia Post service to ship online purchases of homewares products, trays and baskets to your home. If you are not home Australia Post will typically leave the carton in a secure location out of the weather. If there is no secure location then Australia Post will leave a card to notify you of a local Post Office where your parcel can be collected. This parcel service typically takes 7-10 days depending on your location. (Remote locations may take longer)
If some items from your order are temporarily unavailable we will contact you within 24 hours to discuss options or a refund if required.
Wholesale and Trade Customers
We use TNT to ship our smaller homewares products nationally to businesses. TNT provide a track and trace facility so we can track the location of goods once they leave our warehouse until they are received by the customer. Our items are shipped from Melbourne and typically take between 4 and 10 business days depending on your location.
Due to the value of our furniture items and solid construction they are not flatpacked. To protect the furniture and ensure it arrives in it's intended state we utilise experienced furniture freight companies to transport all furniture. To ensure costs are minimised the furniture is typically delivered by the driver. Shipping of furniture from Melbourne may take 1-2.5 weeks depending on your location in Australia.
Pricing also depends on your location. We work with our shippers to keep pricing down.